Delivery Options

We want getting your new kit to you to be as easy as possible. Here's a full breakdown of our current delivery options.

Free Delivery

We offer free standard delivery on all orders over £50. For orders under £50, standard delivery is £5.99. Bikes and large items are delivered by specialist courier on a 2-man service — we'll contact you to arrange a convenient delivery slot.

Standard Delivery (2–4 working days)

Most in-stock items dispatch within 1 working day. You'll receive a dispatch confirmation email with tracking information once your order is on its way.

Express Delivery (next working day)

Order before 2pm Monday to Friday for next working day delivery on eligible items. Express delivery is £9.99. Please note this service is not available for bikes, large items, or items requiring special packaging.

Click & Collect

Order online and collect from our Bristol store — it's free and usually ready within 2 hours for in-stock items. You'll receive an email when your order is ready. Please bring your order confirmation and a form of ID.

International Delivery

We currently ship to the UK and Ireland. For international orders, please contact us for a shipping quote.

Tracking Your Order

Once dispatched, you'll receive an email with a tracking link. Most parcels can be tracked in real time through our carrier's website. If you haven't received your tracking information within 2 working days of placing your order, please get in touch.

For returns information, see our Returns Policy.

Need help finding your next ride?

Cycle Concept Assistant