This privacy policy explains how we collect, use, store, and protect your personal information when you use our website or purchase from us. We are committed to protecting your privacy and handling your data responsibly.
We collect information you provide when placing an order (name, address, email, phone), when creating an account, when contacting us, or when signing up to our newsletter. We also collect technical information about your device and browsing behaviour through cookies and analytics tools.
We use your personal data to: process and fulfil your orders; communicate with you about your orders; send marketing emails if you have opted in; improve our website and services; and comply with our legal obligations. We do not sell your personal data to third parties.
We retain your order information for 7 years for tax and legal compliance purposes. Marketing preferences and account data are retained until you request deletion.
Under UK GDPR, you have the right to access, correct, or delete your personal data; to object to or restrict processing; and to data portability. To exercise any of these rights, please contact us.
Our website uses cookies to improve your browsing experience and to help us understand how our site is used.
These cookies are necessary for the website to function. They include session cookies that keep you logged in, and cart cookies that remember your basket. These cannot be disabled.
We use Google Analytics to understand how visitors use our site. This data is anonymised and aggregated. You can opt out using the button below or by installing the Google Analytics opt-out browser extension.
If you have consented, we may use cookies from advertising platforms (Google Ads, Meta) to show you relevant adverts. You can withdraw consent at any time by adjusting your cookie preferences.
Last updated: January 2025.